General terms and conditions of use of the pantero-nero.com and pantero-nero.de website
1. Scope of application
2. Age for registration
3. Registration on the website
4. Duration of registration – Termination
5. Loyalty program / collecting points
6. Protection of intellectual property rights
7. Links to other sites and to the website
8. Disclaimer for information
9. Limitation of liability
10. Applicable law – Jurisdiction
11. Data protection
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS FOR USE OF THE WEBSITE (HEREINAFTER THE “TERMS OF USE”) CAREFULLY BEFORE USING THE WEBSITE AND THE SERVICES OFFERED THERE.
1. Scope of application
These Terms of Use govern access to and use of the Website and the services offered on it (e.g. newsletter, loyalty program).
Use of the Website implies full and unconditional acceptance of these Terms of Use and all guidelines and regulations, including the privacy policy, as well as agreement to be bound by them, regardless of whether you use the Website as a guest or a registered user.
We reserve the right to change these Terms of Use from time to time at our sole discretion. If we do this, we will post the current Terms of Use on this website and update the date. Please review these Terms of Use regularly. By using this website after the changes have been made, you agree to the Terms of Use in their new version. If you do not agree to these changes, please do not continue to use the website.
2. Registration Age
Our website is intended for persons who are of legal age. If you are not of legal age, please do not register for the website or subscribe to any services. If we learn that you are under the age of eighteen (18) or the age of majority in your jurisdiction (or have fraudulently misrepresented your age at registration), we may immediately cancel your registration or existing subscriptions and terminate the Services.
3. Registration and Subscription for Services
You can register for and subscribe to certain services (e.g. newsletters, loyalty programs) as they are currently available on the Website.
When registering to use this Website, you will be asked to agree to these Terms of Use. You are only authorized to use the website and the associated services if you agree to comply with all applicable laws and the provisions of these terms of use if you have given your consent during registration. If, as a registered user, you do not wish to agree to these terms of use and the applicable laws without reservation, you should leave the website without registering and use the website.
When you register for services, you must provide accurate and truthful information. You agree to notify us immediately of any changes to ensure that our messages are only sent to you when we provide services and we do not mistakenly contact third parties.
If you have registered on our website, you agree to notify us immediately if you suspect that there has been any unauthorized use of your account or access to your password. You are responsible for any use of your account by you or by a third party due to a failure to protect your password.
If you fail to comply with any of the obligations entered into under these Terms of Use, we have the right, at our own discretion, to cancel your registration and/or block your account and/or refuse, restrict, suspend or terminate your access to the website and services.
4. Duration of registration – termination
Your registration on our website is valid from the successful completion of the registration process.
These Terms of Use, as well as any published updates to these Terms of Use, will remain in full force and effect for the entire duration of your use of the website.
You may terminate your registration with the website at any time at your discretion and without cause by sending an e-mail to shop(at)pantero-nero.de.
5. Loyalty program/collecting points
5.1 Pantero-Nero.de offers all registered members the opportunity to participate in the loyalty program. As a participant, you can collect points (Panther Points) when you purchase goods. Additional shipping costs for orders abroad are excluded from the points credit.
To receive points, you must be logged in to pantero-nero.de before or when you place your order. After the payment process or the order has been completed, it is no longer possible to receive points.
In the event of a reversal of a contract for which you have received points (e.g. through conversion, contract termination, rescission, withdrawal, exchange, etc.), as well as in the event of incorrect bookings or in cases of abuse, we reserve the right to cancel the corresponding points credit.
5.2 Points balance
We will credit the points you have collected to your customer account. You can view your current points balance at any time in your customer account.
Any objections to the correctness or completeness of a displayed points balance must be asserted in writing or in text form (e.g. by email) within one month of becoming aware of them. Failure to do so in a timely manner shall be deemed as approval of the communicated points balance. You may also request a correction of the communicated points balance after this approval, but in this case you must prove the inaccuracy or incompleteness.
5.3 Redeeming points
You can redeem your collected points in the form of a direct discount as soon as you
• are registered as a member at pantero-nero.de and have set up your customer account,
• your points account shows a corresponding balance to redeem a direct discount.
The available direct discounts and the number of points required for each are announced on our website.
Points purchased first are credited first when redeemed.
It is not possible to redeem points for cash.
5.4 Expiration of points
Points that have been collected but not redeemed will expire after two years. Expired points can no longer be redeemed.
5.5 Termination of contract
Both you and we may terminate the contractual relationship regarding your participation in the loyalty program. In the event of such termination by you, the notice period (i.e. the period between receipt of the notice of termination and its taking effect) is one month; in the event of termination by us, the notice period is at least three months. The right to extraordinary termination for good cause remains unaffected.
Once a termination has taken effect, you will no longer be able to collect new points or redeem any points you may still have.
The contractual relationship regarding your participation in the loyalty program is strictly personal and cannot be transferred or inherited. Upon the member's death, the contract shall automatically terminate without requiring a separate notice of termination. Any points that may still be available can no longer be redeemed.
5.6 Block
If there is documented evidence of possible misuse of your customer account, we may temporarily block your account. If the conditions are met that would allow us to terminate your contract for cause, we may also temporarily block your account as an alternative to extraordinary termination.
5.7 Changes to the program and these terms and conditions of participation
We reserve the right to make changes or additions to the options for collecting points, the available rewards and the number of points required for each, as well as to other processes of the loyalty program described in the program documents, provided that the participants are not unreasonably disadvantaged by the change contrary to the principles of good faith.
We also reserve the right to amend or supplement these Terms and Conditions of Participation with your consent, in particular if this is necessary in the interest of a simple and secure functioning of the loyalty program. Such changes to these Terms and Conditions of Participation will be sent to you in advance by email or post or displayed on pantero-nero.de. They shall be deemed approved if you do not expressly object to the change within two months of receipt of the notification. You will be notified of this separately in the notification.
5.8 Transfer to third parties
The transfer of points to third parties is only possible with our consent.
5.9 Data protection
The protection of your personal data is very important to us. You can find details on data protection in our loyalty program in our data protection information.
6. Protection of industrial and intellectual property rights
The term “Material” in this section refers to the material displayed on and/or made available to the public through our website, including, in particular, the collection and compilation of data and information, photographs, images, illustrations, texts, video recordings, musical compositions, audio files, designs, devices, logos, marks, distinctive features displayed and/or made available on and through this website.
Our website is intended solely for private, personal and non-commercial use, and the material on this website is displayed solely for information and/or promotional purposes.
You are not allowed to copy or reproduce (except for reproduction for personal and non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, display, remove, delete, add to or otherwise modify any of the Materials, create and/or use any derivative works, and/or sell or participate in any sale of
Any use not expressly authorized by these Terms of Use is prohibited. You may not frame or utilize framing techniques to enclose any portion or feature of this Website without our prior written consent.
7. Links to other sites
This website may contain links to other websites. We have no control over such websites and accept no responsibility or liability with regard to the accessibility of third-party websites or their content. Any questions or comments regarding these websites should be addressed to the respective operator.
8. Disclaimer for information
We always endeavor to provide only accurate and up-to-date information on the website. However, we cannot guarantee that this information is free of errors or omissions and we do not provide any guarantees or warranties in this regard. We reserve the right to update and/or correct the website at any time without prior notice and without assuming any liability for doing so.
9. Limitation of liability
We shall be liable for the use of the website in accordance with the statutory provisions, subject to the following provisions.
In the event of slight negligence, we shall only be liable for all claims for damages and reimbursement of expenses asserted against us due to a breach of duty for which we are responsible if such breach endangers the purpose of the contract and involves a breach of material obligations. Otherwise, we shall not be liable for slight negligence. In the event of liability under the above and liability without fault, we shall only be liable for typical and foreseeable damage.
The above limitation of liability shall not apply in the case of strict liability and for damages resulting from injury to life, limb or health.
10. Applicable law – Jurisdiction
These Terms of Use and any non-contractual obligations arising out of or in connection with these Terms of Use shall be governed by and construed in accordance with German law (excluding its conflict of law provisions), unless local legislation in your jurisdiction mandatorily requires otherwise.
11. Privacy Policy
Before you upload or make available your personal data on this website, we ask you to carefully read the data protection declaration, which you can access by clicking here data protection declaration. Unless the applicable data protection laws require consent, by uploading or making available personal data on the website, you agree to be bound by our data protection declaration.
Date of these Terms of Use: April 8, 2023