Terms and Conditions

I. General terms and conditions
§ 1. Validity
These general terms and conditions apply to the ordering of goods and services at
http://www.pantero-nero.de.
§ 2. Contractual partner
The contractual partner of the customer is:
Alexandra Stahn
Neubruchstr. 18 F
85774 Unterföhring
Germany
(hereinafter referred to as ‘seller’).

§ 3. Conclusion of the contract
(1) The delivery area is unless otherwise offered and agreed Germany.
(2) By clicking on the button ‘order with payment’ the customer makes a binding offer to
purchase the goods in the shopping basket and agrees to the validity of these general terms
and conditions.
(3) The order confirmation sent automatically after the order has been sent confirms the
content of the customer's order and its receipt by the seller, but does not constitute acceptance
of the customer's offer.
(4) A contract is only concluded upon the seller's declaration of acceptance, which is sent in a
separate e-mail (order confirmation or dispatch confirmation), but at the latest when the order
is dispatched. The seller will declare acceptance either by sending a shipping confirmation or
by shipping the goods within five business days of receipt of the customer's order. If the seller
does not provide a declaration of acceptance within this period, the customer's order has not
been accepted.

§ 4. Availability of goods
If the goods ordered are not available at the time of the order, the seller reserves the right not
to accept the order for the goods, so that no contract is concluded. The customer will be
informed of this. Any payments already made will be refunded to the customer immediately.

§ 5. Collection and delivery
(1) It is not possible to collect the goods from the seller.
(2) Delivery to packing stations is exclusively via DHL parcel service. If the customer has
chosen a shipping method that excludes delivery to a packing station and the customer insists
on delivery of the goods to a packing station, the customer shall bear the additional costs of
such delivery.

§ 6. Payment / Advance payment
(1) All prices on http://www.pantero-nero.de are in euros and include the applicable statutory
value added tax.
(2) The payment methods displayed at the end of the ordering process are available to the
customer.
(3) Advance payment is agreed for all offers; the order will be shipped after the money has
been received in our bank account.
(4) If the seller does not receive the payment within 5 working days after the declaration of
acceptance, the seller is entitled to withdraw from the contract.

§ 7. Retention of title
The delivered goods remain the property of the seller until full payment has been received.

§ 8. No sale to commercial customers
The goods offered in the shop are sold only to consumers and entrepreneurs as end users. The
commercial resale of goods is not permitted. The seller therefore reserves the right not to
accept offers that appear to be made for the purpose of commercial resale of the goods.

§ 9. Liability
(1) Claims for damages by the customer are excluded. This does not apply to claims for
damages by the customer resulting from injury to life, limb or health, as well as liability for
other damages resulting from an intentional or grossly negligent breach of duty by the seller,
his legal representatives or vicarious agents. Furthermore, liability for the breach of
obligations, the fulfilment of which is essential to the proper performance of the contract and
on the observance of which the customer may regularly rely, shall remain unaffected. In the
event of a slightly negligent breach of these contractual obligations, the seller shall only be
liable for the foreseeable damage typical for the contract, unless the customer's claims for
damages arise from injury to life, limb or health.
(2) Section 1 also applies in favour of the seller's legal representatives and agents if claims are
asserted directly against them.
(3) The provisions of the Product Liability Act and the Federal Data Protection Act remain
unaffected.

§ 10. Claims for defects
(1) The statutory limitation period of two years from delivery of the goods applies to
consumers.
(2) The product images may differ from the appearance of the delivered products, particularly
with regard to colour and size. In particular, there may be slight differences in individual
items that are offered in pairs (e.g. earrings). Claims for defects do not exist insofar as the
deviations are reasonable for the customer.

§ 11. Choice of law, place of performance, place of jurisdiction and final provisions
(1) German law shall apply. For consumers, this choice of law shall only apply to the extent
that the protection granted by mandatory provisions of the law of the country of the
consumer's habitual residence is not withdrawn (favourability principle).
(2) The place of performance for all services arising from the business relationships with us
and the place of jurisdiction is our registered office, provided that you are not a consumer but
a merchant, a legal entity under public law or a special fund under public law. The same
applies if you do not have a general place of jurisdiction in Germany or the EU or if your
domicile or usual place of residence is not known at the time the action is brought. The
authority to also appeal to the court at another legal place of jurisdiction remains unaffected
by this.
(3) The provisions of the UN Sales Convention expressly do not apply.
(4) The contract remains binding in its remaining parts even if individual points are legally
ineffective. The ineffective points shall be replaced by the statutory provisions, if available.
(5) The contract text is not saved by the merchant after the contract is concluded and is not
accessible to the customer.
(6) The German and English language is available for the conclusion of the contract. The
German version of this agreement is solely decisive for any interpretation.

II. Customer information within the meaning of Art. 246c EGBGB
1. Identity of the seller
Alexandra Stahn
Neubruchstr. 18 F
85774 Unterföhring Germany
Phone: 089 960 51 674
Email:
VAT is not shown separately on my invoices due to the small business regulation.

2. Information on the conclusion of the contract
The technical steps for the conclusion of the contract, the contract conclusion itself and the
correction options are carried out in accordance with § 3 of our General Terms and
Conditions.

3. Contract language, storage of the contract text
3.1. The contract language is German and English. The German version of this agreement is
solely decisive for any interpretation.
3.2. The contract text is not stored by the trader after the contract has been concluded and is
not accessible to the customer.